The BEST website support plans


Website help starts here.

Have a website and need help now? We have you covered. From simple updates to complex issues even the white screen of death – we can get you up and running! 

One time support

One Time Fix

$99 

One time website support performed by our expert team.

Core features

Order Now

One time payment.

Most Popular

Monthly Basic Website Support

Monthly Basic

$199 

Routine support, updates and fixes for most website needs.

One Time features plus…

Order Now

No contract. Cancel anytime.

Monthly Advanced Website Support

Monthly Advanced

$299 

Expert solutions and tailored support for more robust needs.

Monthly Basic features plus…

Order Now

No contract. Cancel anytime.

Compare all features

View all our website maintenance plan details


One Time Support

Monthly Basic

Monthly Advanced
Support Features
Expert web team CheckmarkCheckmarkCheckmark
Trouble shooting CheckmarkCheckmarkCheckmark
Website down or broken CheckmarkCheckmarkCheckmark
Video call / Screenshare CheckmarkCheckmarkCheckmark
Support time Up to 60 minutes*Up to 120 minutes*Up to 180 minutes*
Turn around time 1 Business day1 Business day1 Business day
Rollover time – Up to 2 hoursUp to 3 hours
Web page edits and updates – CheckmarkCheckmark
Third party integrations – BasicAdvanced
SEO / Google Fixes – CheckmarkCheckmark
Uptime / outage monitoring – DailyEvery 5 minutes
Cloud backups – MonthlyDaily
Backups kept on file – 30 days90 days
WordPress core updates – CheckmarkCheckmark
WordPress theme updates – CheckmarkCheckmark
WordPress plugin updates – CheckmarkCheckmark
Malware detection – CheckmarkCheckmark
Malware removal – – Checkmark
Emergency website restore – – Checkmark
Dedicated manager – – Checkmark
Phone support – – Checkmark
New webpages added – – Checkmark

Get started today

No contracts. Cancel anytime. Try our month-to-month website support plans without any risk or commitment.

Safe AND Secure Checkout

Onetime Support

$99 

one time

Core features
Expert web team, trouble shooting & fixes, 1 day turn around, and moreOrder Now

One time payment.

Monthly Basic

$199 

monthly

One Time features +
Webpage updates, cloud backups, uptime monitoring and moreOrder Now

No contract. Cancel anytime.

Monthly Advanced

$299 

monthly

Basic features +
Malware removal, emergency restore, phone support and moreOrder Now

No contract. Cancel anytime.

See What Our Customers Have To Say

“Thank you for all the work you have done for us over the years. You will be our provider for years to come!”

5 Star Review!

– Jason S.

“This team knows what they are doing! I would recommend this company 10 times out of 10 to fix your website issues.”

5 Star Review!

– Violet M.

“They dropped everything to help me with an issue that affected our business. Amazing Support!”

5 Star Review!

– David S.


Website support plan FAQs

Common questions

Do I have to sign a contract?

No contracts. All our website maintenance services and management plans are month-to-month. You can cancel anytime with no cancellation fees. Simply cancel 1 business day before your next payment renews to stop service and any future charges.

Where is your company located?

Our team is proudly USA-based here in Temecula, CA. We have employees in southern California as well as Dallas Texas. We operate on Pacific Time and offer regular support Monday through Friday, 9am – 5pm. PST. We do have after hours support options available as well.

How long have you been in business?

We’ve been in business since 2011 and our support team has been in the industry on average of 25 years. We started as a website development company in Orange County, CA, morphed in to a full service marketing agency, but we also know there are very few options for affordable support with US based specialists. (And yes, we still offer marketing and development).

Will you update my WordPress site for me?

Yes. We will backup your entire WordPress website files and database, then update your WordPress installation and Plugins. If something goes wrong with the process we will restore your website to the way it was and go over the options with you to get your website back up and running as quickly as possible.

Do I need to transfer anything out of my name?

No. As a matter of fact we INSIST everything remains in your name. We will need access to your website, your hosting server and other sensitive data, but everything remains in your name and stays in your control.

Who will have access to my data?

Our IN HOUSE staff. We do not out source! All of your data, usernames and passwords that you share with us are kept securely in a password management system with military grade encryption. We only keep your data for as long as you are a customer, after words it is purged from our systems.

Do you offer website hosting?

No. We are strong advocates of only hosting your website with professional hosting companies. Hosting should ALWAYS be in your name, or the name of your company. It is never a good idea to let your “web guy” host your website. Not only do they not have the infrastructure to do so, at the end the are most likely hosting you under an account they control. 

How many websites do you support in a plan?

One. We do offer multi site support or support multiple websites on different severs, please use the form at the bottom to contact us to receive bulk pricing.


5 Star Review!

“Just A Web Company has always been there whenever we have needed website updates and support. They always respond right away and address our issues without delay. Awesome team and excellent communication!”

An Optimal You

Dr. Laurie Blanscet 
An Optimal You

COMMON WEBSITE PLATFORMS WE SUPPORT

WordPress Support
WooCommerce Help and Support
Squarespace Help and Support
Wix Help and Support
Shopify Help and Support
Weebly Help and Support
GoDaddy Help and Support
Webflow

And Many More….

Not sure where to start?

Click Here To Contact Us

5 Star Customer Review
5 Star Review!

“Just A Web Company excels in providing exceptional website support, ensuring every detail is handled with precision and care. They are responsive, knowledgeable, and always ready to tackle any challenge, making the process seamless and stress-free. With their reliable service, you can trust that your website is in the best hands.”

Mt Soledad National Veterans Memorial 5 Star Review

Neil O’Connel 
Mt. Soledad National Veterans Memorial

5 Star Review!

“Just A Web Company provides top-notch website support, offering prompt and effective solutions for any issues that arise. We were not a customer when we called them, and they dropped everything to help get our website back up and running after an outage!”

Avistone 5 Star Review

Rich Kent 
Avistone

5 Star Customer Review

Get started today

No contracts. Cancel anytime. Try our month-to-month website support plans without any risk or commitment.

Safe AND Secure Checkout

Onetime Support

$99 

one time

Core features
Expert web team, trouble shooting & fixes, 1 day turn around, and moreOrder Now

One time payment.

Monthly Basic

$199 

monthly

One Time features +
Webpage updates, cloud backups, uptime monitoring and moreOrder Now

No contract. Cancel anytime.

Monthly Advanced

$299 

monthly

Basic features +
Malware removal, emergency restore, phone support and moreOrder Now

No contract. Cancel anytime.

Have questions or not sure where to start?

No Problem! Fill out the form and send us a message!

Send Us A Message


Your Name Is RequiredYour Phone Number is RequiredEmail Is Required

I Need More Traffic

We just need a bit info to get started

Processing...

Processing...

Ready to Get More Traffic?

Launch your digital marketing in 3 easy steps:

Contact Us

Fill out our simple contact form to let us know you want more traffic.

Launch Targeted Marketing

One of our digital marketing experts will reach out, gather relevant information and formulate a data-driven marketing strategy for your business.

Get More Traffic To Your Website

Watch your marketing plan take shape and grow resulting in more traffic being driven to your website!